How can we help you today?
From activating your NFC card to fixing a scanning issue - get quick answers, self-help guides, or talk to our support team directly.
How We Can Help You
Jump straight to a guide for the most common TapMo issues - no waiting required.
Activate & Link Your Card
Step-by-step guide to set up your TapMo NFC card and link it to your profile.
View activation guide →Manage Digital Profile
Update contact details, photo, links, and branding on your digital profile.
Edit my profile →NFC Scanning Issues
Card not tapping? Find the right tap zone for iPhone & Android and fixes.
Troubleshoot scanning →Orders, Delivery & Billing
Track your order, check delivery timelines, or ask about invoices & GST.
Track my order →Replies within a few hours, 7 days a week
support@tapmo.in — response within 24 hours
Phone
Mon–Sat, 10 AM – 7 PM IST
Ticket — support.tapmo.in
Tracked resolution, usually within 24–48 hours
Raise a ticket, we'll take it from there
For anything that needs a closer look - a faulty tap, a profile issue, or an order query - a ticket keeps everything tracked until it's resolved.
- Get a ticket ID to track progress
- Attach photos/screenshots of the issue
- Updates sent to your email & WhatsApp
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Prefer to reach us directly?
Choose whichever channel works best for you.
Chat with our support team in real time — best for urgent or delivery-related queries.
Best for detailed queries, GST invoices, or when you need to share documents.
Phone
Speak directly with our team for sales or urgent support needs.
Frequently Asked Questions
The most common questions our support team gets.