Privacy Policy

Last updated: 22 October 2026

This Privacy Policy explains how TapMo India Private Limited (“TapMo”, “we”, “us” or “our”) collects, uses, stores and shares personal information when you visit https://tapmo.in, place an order, contact us, or otherwise interact with our website and services (collectively, the “Services”).

Please read this Policy carefully. By using the Services, you acknowledge the practices described here, subject to any consent or other rights required by applicable law.

1. Who We Are and How to Contact Us

Business: TapMo India Private Limited
Address: Sector 63, Noida, Uttar Pradesh 201301, India
Email: support@tapmo.in
Website: https://tapmo.in

For questions, privacy requests or complaints about this Policy or our handling of personal information, contact us using the details above.

2. Personal Information We Collect

The information we collect depends on how you interact with us.

A. Information you provide

When you place an order, create an account where available, complete a form, or contact our team, we may collect information such as:

• Name;
• Email address and telephone number;
• Billing and delivery address;
• Order details, products purchased, and transaction or payment-status information;
• Information you include in messages to customer support; and
• Other information you choose to provide to us.

Payments may be processed by third-party payment providers. We may receive transaction confirmations and related payment details from those providers. We do not intend to collect or store full payment-card details unless this is specifically stated in the checkout process.

B. Device and website usage information

When you visit the website, certain information may be collected automatically, depending on the website configuration and your cookie preferences. This may include your IP address, browser and device information, time zone, pages or products viewed, referring pages, search terms, and interactions with the website.

This information may be collected through cookies and similar technologies, server logs, and website analytics tools where enabled.

C. Customer support information

If you contact us, we may use the information you provide, together with relevant order or communication details, to respond to your enquiry, troubleshoot issues, and improve customer support.

3. How We Use Personal Information

We may use personal information for the following purposes:

• To process, confirm, fulfil and deliver orders;
• To process payments and manage refunds, returns or order-related enquiries;
• To communicate with you about orders, products, services and customer support;
• To operate, maintain, secure and improve our website and services;
• To understand website usage and improve the customer experience, where analytics tools are enabled;
• To detect, investigate and help prevent fraud, misuse, security incidents and other unlawful activity;
• To comply with applicable legal, tax, accounting and regulatory obligations; and
• To send promotional communications where permitted by law and, where required, with your consent. You can opt out of marketing communications at any time.

We use personal information only for purposes that are relevant to our relationship with you and permitted by applicable law.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping-cart and checkout functionality, understand website performance, and—if configured—support advertising or marketing measurement.

The cookies used and their durations can vary depending on Shopify, the website settings, installed apps and your interactions with the website. We therefore do not provide a fixed, exhaustive cookie list in this Policy. You can review the cookies actually used by the store and update this section when the website configuration is confirmed.

You can manage cookies through your browser settings and, where available, the website's cookie-preference controls. Disabling certain cookies may affect shopping-cart, checkout or other website functions. Where applicable law requires consent for non-essential cookies, those cookies should be used in accordance with the applicable consent requirements.

For general information about Shopify's privacy practices, visit Shopify's Privacy Policy and Shopify's Cookie Policy.

5. When We Share Personal Information

We may share personal information with third parties where necessary to operate the Services, fulfil orders, or meet legal obligations. Depending on the tools and providers actually used by our store, these parties may include:

• Shopify, which provides the online-store platform;
• Payment service providers, to process payments and refunds;
• Shipping, courier and fulfilment providers, to deliver orders;
• Website hosting, security, analytics, customer-support or communication providers, where enabled; and
• Professional advisers, regulators, law-enforcement authorities or other parties when disclosure is required or permitted by law, or is necessary to protect rights, safety or property.

Service providers may process information on our behalf for the purposes described in this Policy. We should update this section if additional providers or apps are used and materially affect personal information.

We do not state that every category of provider listed above is currently used. The final published version should be checked against the store's actual Shopify apps, payment methods, shipping integrations and analytics or advertising tools.

6. Marketing and Advertising

We may send information about our products or services where permitted by law. You can opt out of promotional emails by using the unsubscribe option in the message or by contacting us at support@tapmo.in. Even if you opt out of marketing, we may still send service messages relating to an order or an enquiry.

Third-party analytics, remarketing or targeted-advertising technologies may be used only if configured on the website. The final version of this Policy should identify the relevant services and explain available choices after the website's actual configuration has been checked.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including order fulfilment, customer support, record keeping, dispute resolution, fraud prevention and compliance with legal obligations.

Retention periods vary depending on the type of information and the reason it was collected. When information is no longer required, we will take reasonable steps to delete it, anonymise it or otherwise handle it in accordance with applicable law, subject to lawful retention requirements and technical limitations.

8. Security

We use reasonable safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No website, transmission method or storage system can be guaranteed to be completely secure.

9. International Processing

Our service providers may process or store information in locations outside the state or country where you are located. Where personal information is transferred across borders, we will handle the transfer in accordance with applicable legal requirements.

The specific locations and safeguards may depend on Shopify and the other providers actually used. Please consult the relevant provider privacy notices for further information.

10. Your Choices and Privacy Rights

Depending on applicable law and the circumstances, you may have rights to request access to personal information, correction or updating, deletion, withdrawal of consent, or to raise a complaint about how information is handled.

To make a request, email support@tapmo.in and describe what you need. We may need to verify your identity before responding. We will review and respond to requests in accordance with applicable law. Some information may need to be retained where required by law or for legitimate business purposes permitted by law.

You can also opt out of promotional communications as described in the Marketing and Advertising section above.

11. Children's Privacy

The Services are intended for people who can lawfully use them under applicable law. We do not knowingly seek to collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information unlawfully, please contact us at support@tapmo.in so that we can review the matter and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites or services. Those websites operate under their own privacy policies and practices. We are not responsible for the privacy, security or content practices of third-party websites, and we encourage you to review their policies before providing information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website technology, business practices or legal requirements. We will publish the updated version on this page and revise the “Last updated” date. Where required by law, we will provide additional notice or obtain consent.

14. Complaints and Contact

If you have a question, request or complaint regarding this Privacy Policy or our handling of personal information, contact:

TapMo India Private Limited
Sector 63, Noida, Uttar Pradesh 201301, India
Email: support@tapmo.in
Website: https://tapmo.in

We will review your concern and respond in accordance with applicable law.