Troubleshooting TapMo Smart Card: Common Issues & Quick Fixes
Your business card should work as smart as you do. With TapMo Smart Business Cards, networking is instant—just tap or scan. But sometimes, users report problems like “TapMo card not working,” “NFC not detecting card,” or “digital profile issues.”
The good news? Most of these smart business card problems can be solved in minutes. In this troubleshooting guide, we’ll cover the most common TapMo card issues and how to fix them step by step.
1. NFC Troubleshooting: TapMo Card Not Working
Issue: My TapMo card doesn’t work on some phones
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Fix: Ensure the phone supports NFC.
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Android: Go to Settings > Connections > NFC → Turn it ON.
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iPhone (7 & later): NFC is always active & Phone should be unlocked
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Issue: Phone is not detecting my card
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Fix: The NFC reader is usually at the back-top of the phone. Move your TapMo card slowly until detected.
Issue: iPhone not reading TapMo card
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Fix: Hold near the top edge of iPhones. Models below iPhone 7 do not support NFC.
Where is NFC in Android or iOS ?
2. QR Code Scanning Problems
Issue: QR code not scanning properly
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Fix:
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Clean the phone camera lens.
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Scan in bright light.
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Try another phone camera.
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Issue: QR code opens blank page
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Fix: This is often due to weak internet. Check your connection and reload.
3. Digital Profile Issues
Issue: My profile updates are not visible
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Fix: Clear browser cache or refresh. Updates appear instantly in most cases.
Issue: Links in my profile are not clickable
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Fix: Always use the https:// format (e.g., https://linkedin.com/in/yourname).
Issue: My TapMo profile loads slowly
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Fix: Test your internet speed. A slow network may delay profile loading.
4. General Smart Business Card Problems & Fixes
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If NFC doesn’t work, try scanning the QR code.
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If profile isn’t loading, check Wi-Fi or mobile data.
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If nothing works, contact TapMo support.
5. Still Need Help?
If your TapMo card is still not working after these fixes, our team is ready to assist.
📧 Support Email: support@tapmo.in
📱 WhatsApp: https://wa.me/tapmohelpdesk (+91 70420 15887)
TapMo Smart Cards are designed to replace outdated paper cards and offer a seamless way to share your digital identity. With these NFC troubleshooting tips and solutions for smart business card issues, you’ll get your card working in seconds.
